Booking Disclaimer

Please read the following disclaimer carefully before making a booking at our barbershop:

Please note that a small payment processing fee of 1.65% is added to card payments.

  1. Appointment Availability: While we strive to accommodate all appointment requests, please note that availability is subject to change. The appointment slots displayed during the booking process are based on the most up-to-date information, but there may be instances where appointments need to be rescheduled or modified due to unforeseen circumstances. If we do need to reschedule your appointment we will be in contact with you using the phone number provided when booked. We appreciate your understanding and flexibility in such cases

  2. Timeliness: We kindly request that you arrive on time for your scheduled appointment. We understand that occasional delays may occur, and we will do our best to accommodate reasonable changes. However, arriving late may result in a shortened or rescheduled appointment to maintain fairness and provide the same level of service to all customers. If you are running late please do your best to contact the store on 0448 867 298 so we can still accommodate you. If you do not contact us we can not guarantee your appointment will still be available.   

  3. Appointment Confirmation: Once you make a booking, we will send you a confirmation notification via email. It is essential to review the details of your appointment and contact us immediately if you notice any discrepancies. 

  4. Cancellation and Rescheduling: We understand that unforeseen circumstances may arise, requiring you to cancel or reschedule your appointment. We kindly ask that you provide us with at least 2 hours  advance notice to cancel or modify your appointment. This allows us to offer the vacant slot to other customers. Failure to provide sufficient notice may affect your future booking privileges.

  5. No-Show Policy: If you fail to arrive for your scheduled appointment without prior notice, it will be considered a "no-show." Multiple instances of no-shows may result in limitations on future bookings or the requirement of prepayment for appointments.

  6. Choosing the wrong service: In the event of booking an incorrect service, we may find it necessary to reschedule or cancel your appointment to uphold fairness and guarantee adequate time for service completion. Please note that if you reserve the wrong service, you will be charged based on the service provided, not the one initially booked. Should you require assistance in determining the appropriate service for your needs, we encourage you to reach out to us for clarification prior to booking. 
  7. Service Satisfaction: We are committed to providing exceptional service and meeting your grooming needs to the best of our abilities. If you have any concerns or issues regarding your appointment or the service provided, please communicate them to our staff promptly. We value your feedback and will make every effort to address your concerns satisfactorily.